We know it’s not always easy to establish and maintain a digital presence for your business.

In fact, it can be challenging to find the hours or the know-how to make it happen.

As a business owner, you have about a million things to do every day, but managing your social media profiles, and creating authentic content doesn’t have to be one of them.

 

Digital Marketing Audit

This health check includes your website, social media platforms, and email marketing activity.  We'll recommend ways to improve your effectiveness and engagement.

Strategy & coaching

We'll sit down with you to understand your business, your customers, and build a complete marketing strategy.

Insights and Analysis

Our social media analysis reports will help you allocate your marketing funds more clearly and effectively.

CONTENT CREATION

Save time by leaving us the task to create original photography and engaging captions for your social media platforms and website.


Email marketing

Your email list is your asset. We can help you grow your email list and nurture your customer relationships.

Community Engagement

On your behalf, we'll respond to comments from your online community and moderate the engagement.

Account Management

Time poor? Can't keep up with the new features on LinkedIn, Instagram, Facebook and Twitter? Leave it to us to engage and build your community.
 

Website Management

Need to update your online copy and images? Save time and leave the online maintenance to us.

Ads & Competitions

Not sure how to create an engaging and creative ad/competition that will get cut-through? We can help guide you through the process.

Imagine not having to worry about what to post, when to post and whether it is working!

Sally capp, Candidate, Lord mayor of Melbourne

"Stephanie was my all-round social media expert during my campaign for the City of Melbourne Lord Mayor by-election in 2018. She was professional and worked well with the campaign team. It has been such a pleasure working with her, and I was pleased to see my online community and engagement stats improve considerably after she started. Her advice and strategies were helpful and effective, and the content Stephanie produced received many compliments throughout the campaign. 

The connections created through social media were a vital part of the success of the campaign. Her social media strategy was substance based and provided cut-through for our campaign resulting in strong name recognition and ultimately success. I would highly recommend Stephanie to any business who needs help with their digital marketing."

kATE hILL, fOUNDER & dIRECTOR

"Working with Steph is so refreshing and I always look forward to working with her. I love Steph’s fresh approach, understanding of online marketing and social media, and professionalism. I would certainly recommend her to clients."

VANESSA COHEN, EXECUTIVE DIRECTOR

“Stephanie, your preparatory work in providing the manual together with your very supportive and informative hands-on session was so professional and exceeded expectations. You spoke in our language and made it easy to understand the jargon and navigate through the social media landscape.

I would not hesitate to recommend you to others who need assistance with their social media platforms.”

SABINA READ, Psychologist, Media Commentator, Speaker, Facilitator

“Steph and her team at Content Smith provide a full service offering from brand audit and web design to social media management with professionalism, prompt turnarounds, and above all truck loads of initiative. Steph is efficient, helpful and knowledgeable, and a delight to work with. I'm a self-confessed tech doofus so having Steph on hand means I can stick to my strengths knowing my brand is being well managed and help is only a phone call away.”

suITY CHEN, DIRECTOR

"Stephanie is the first online marketing manager that I've worked with, and it has been a pleasure to have her help launch PIY into Australia. When faced with a difficult task, Stephanie handled everything efficiently with care and professionalism. Her experience in social media and communications management improved the brand's performance. She always gave valuable suggestions in her proposals that were clear and refreshing to read. I would highly recommend Stephanie to clients."

Spend less time in your business and more time working on it.

@contentsmith on Instagram

Friday’s at #cubes3122 is always a good move. Thankful everyday that Content Smith is able to called this space home. 🥰
What do you feel when you read this? Intrigue, anxiousness, FOMO? It’s a great way to inject a factor of exclusivity into your event or service, even for retail businesses! In the world of fast fashion and mass-produced goods, we believe consumers are still delighted by offerings that are unique within their community. It’s a way to stand out from the crowd. Have you tried using this in your marketing copy? Let us know in the comments below. P.S. We only have 5 seats left in our inaugural Unscripted Event next Wednesday! Hurry and book your ticket before we reach a full house! Link in bio.
Sabina is a sought-after psychologist, presenter, broadcaster, facilitator and writer specialising in relationship and couple challenges, life transitions, career change and workplace issues, parenting, as well as mental health, stress and well-being across the lifespan. ⠀⠀⠀⠀⠀⠀ Sabina's passion is creating discussion and facilitating story telling around the universality of the human experience with warmth, humour and insight. Sabina is the Resident Psychologist and Social Commentator on Channel 7’s The Morning Show and the top-rating Afternoons program at Radio 3AW. ⠀⠀⠀⠀⠀⠀ Sabina hosted and mentored on Dream Job, an original 8-week TV series airing on Channel 9, following 16 Australians on their journey to finding a new career path. She was an expert on Season 1 of Channel 9’s observational documentary, Married at First Sight, and her expertise and comments are regularly sought in lifestyle, business and women’s media nationally. ⠀⠀⠀⠀⠀⠀ Sabina is one of four speakers attending our May 22 event, co-hosted by Fireside and Content Smith, 'Selling the 'Why': Communicating Your Purpose'. Sabina will appear along with other purpose-driven leaders like Lord Mayor Sally Capp, Gruen's Russel Howcroft and Stephen Donnelly. ⠀⠀⠀⠀⠀⠀ Is there is a science behind people being drawn to humanised marketing? You will gain some valuable insights into her unique take on purpose. ⠀⠀⠀⠀⠀⠀ Don't miss out, tickets are selling fast! Secure your spot today. Link in bio.
What do you stand for? What does your business stand for? ⠀⠀⠀⠀⠀⠀ Purpose has to be corporate Australia's current buzzword. It is also the reason we get out of bed every day. ⠀⠀⠀⠀⠀⠀ "Everyone has a sense of purpose. A reason for being," infrastructure and property business John Holland proclaimed in its recent re-brand. ⠀⠀⠀⠀⠀⠀ "It motivates, informs action and creates satisfaction. Brands should have one too. It's easier for customers, employees and partners to engage with a business that stands for something, and can articulate why they exist, not just what they do," he said. ⠀⠀⠀⠀⠀⠀ In the latest post on our Journal, we share some pointers on how you can figure out your purpose - both personally and professionally. Read more via the link in bio.
Through his appearances on ABC1’s hugely successful show 'Gruen’ Russel has become the very public face of brand marketing and advertising in Australia. In fact according to media mogul, Harold Mitchell, Russel Howcroft has become a brand himself. Russel currently is Chief Creative Officer and a Partner at PwC Australia. Prior to taking on this role he was Executive General Manager of the TEN Network, one of its most senior executives, and before that Russel was Chief Executive Officer Australia/ New Zealand at Young & Rubicam Brands. He is also the former Chairman of the Advertising Federation of Australia. He has been a regular commentator on radio in Melbourne. Russel’s other passion is AFL and he has previously served on the board of the Melbourne Football club. Russel is one of four speakers attending our May 22 event, co-hosted by Fireside and Content Smith, 'Selling the 'Why': Communicating Your Purpose'. Russel will appear along with other purpose-driven leaders like Lord Mayor Sally Capp, Sabina Read and Stephen Donnelly. He has an interesting framework on purpose and is sure to provide you some great insights into putting the best version of yourself and your business out front. Hurry, tickets are selling fast! Secure your spot today. Link in bio.
As a mother of two, I have a greater sense of appreciation for what my mum did to guide me to become the woman I am today. She cooks the best meals, gives amazing hugs, sets the standards for cleanliness and household routines [I still ask her what to do when xyz happens], and is the hostess with the mostest. ⠀⠀⠀⠀⠀⠀ Mother's Day is just around the corner and it's a great opportunity to engaged with your community to honour the special people and mothers in their lives. ⠀⠀⠀⠀⠀⠀ eCommerce and lifestyle service-based businesses can run a number of things [not all at once!] such as: ⠀⠀⠀⠀⠀⠀ 💖 Giveaways - win a prize/hamper to share with mum. You can collaborate with brands whose values are aligned with yours and curate a very unique hamper. 💖 Blog post - interview prominent women in their community about their experience with motherhood 💖 Create a series of posts honouring the women who have played an important part in their personal growth or business. ⠀⠀⠀⠀⠀⠀ We advise you run any competition before Mother's Day so winners have a chance to pick up the prize and enjoy it around the same special weekend. ⠀⠀⠀⠀⠀⠀ If you're a public figure, you can post about your mum or special women in your life. Humanise your brand. Help your community relate to you. ⠀⠀⠀⠀⠀⠀ We hope these tips helped spark some inspiration for you. If you have any ideas you want us to give feedback on, post it in a comment below or DM us.